eKYC (electronic Know Your Customer) verifies an end user's identity by matching the personal information they provide (such as name, date of birth, address, tax ID, phone, and email) against records in recognized data sources. It enables online onboarding while supporting regulatory compliance across jurisdictions.
Integrations
✅ Web | ✅ iOS | ✅ Android
How it Works
When the eKYC module runs, the end user is presented with a set of input fields collecting the personal information required for verification. The fields shown depend on the module configuration and on the country and data sources selected for the check. Once the user submits their information, the module sends it to the configured eKYC sources and returns a set of match and risk results that downstream Workflow or Flow steps can act on.
By default, the module performs the following:
- Collects personal information from the end user through a configurable input form.
- Submits the collected data to one or more eKYC sources for verification.
- Returns match results for individual fields (such as tax ID, name, address, and date of birth) and overall risk levels for the user, tax ID, phone, and other attributes.
The module can also be configured to:
- Select which fields are collected from the end user, based on the country and data sources in use.
- Route to country-specific sources of truth. For example, United States checks can draw on telco data, credit bureau data, and state driver's license records.
- Branch the session on eKYC results using Workflow Conditions, including overall eKYC level, tax ID status, tax ID level, and phone level.
Use eKYC
For instructions on implementing and configuring eKYC on each supported platform, use the following pages: