The Authentications page in Dashboard shows every authentication attempt in your organization, along with details about each one. Authentications are 1:1 or 1:N face searches performed against your identity pool, separate from onboarding Sessions.
When you first open the page, the following columns appear.
| Column | Description |
|---|---|
| User | The profile photo captured during the authentication attempt. Click the photo to see an expanded image. |
| Transaction ID | The unique ID generated for the authentication attempt. |
| Identity | The unique ID of the identity matched during the authentication, if one was found. |
| Source ID | The identifier of the source system that initiated the authentication, or NA if none was provided. |
| Device Type | The type of device used for the authentication: iOS, Android, Webapp, or NA. |
| Device Name | The model of the device used for the authentication, or NA if unavailable. |
| Version | The operating system version of the device used, or NA if unavailable. |
| Timestamp | The date and time the authentication attempt occurred. |
| Liveness | Whether the liveness check succeeded for the authentication attempt. |
| Confidence | The confidence score of the face match, or NA if a score wasn't generated. |
| Video Record | Whether a video recording exists for the authentication attempt. |
| Blocklisted | Whether the matched identity is on a blocklist. |
| Blocklist Confidence | The confidence score of the blocklist match, or NA if not applicable. |
| Final Result | The outcome of the authentication attempt: Pass or Fail. |
| Authentication Mode | The matching mode used for the authentication: 1:1 or 1:N. |
| Authentication Method | The method used to perform the authentication, such as server, or NA if unavailable. |
| Recognition Threshold | The confidence threshold configured for a successful face match, or NA if not configured. |
| Spoof Threshold | The confidence threshold configured for spoof detection, or NA if not configured. |
On this page, you can:
- Filter the authentications that are shown
- Export authentications to a CSV file
- Configure your view of the Authentications table
Filter Authentications
You can filter the list of authentications by one or more criteria to find the authentications you need.
- In the left menu, click Authentications.
- Click Add Filter in the top left.
- Select the filter you want to add:
- Transaction ID: Enter the unique ID for the authentication attempt you want to see.
- Identity: Enter the unique ID of the identity you want to see.
- Identity Availability: Select Available or Not Available.
- Source ID: Enter the source ID you want to search for.
- Device Type: Select iOS, Android, Webapp, or N/A.
- Device Name: Enter the device model you want to search for.
- Version: Enter the OS version you want to search for.
- Timestamp: Select a start and end date from the calendar to only show authentications that occurred in that range.
- Liveness: Select Success or Fail.
- Confidence: Select Success, Fail, or N/A.
- Final Result: Select Pass or Fail.
- Click Apply. The table displays the authentications that fit your criteria.
- Repeat these steps to add any additional filters.
Export Authentications to CSV
- In the left menu, click Authentications.
- Click the three-dot menu (⋮) in the top right.
- Select Export to CSV. Download starts immediately; no dialog appears.
Configure Authentications View
You can show, hide, and reorder columns in the Authentications table. This change only affects your account. Other users still see their own view.
- In the left menu, click Authentications.
- Click the three-dot menu (⋮) in the top right.
- Select Table Settings. The Configure Table View panel slides out from the left.
- In the Configure Table View panel:
- Click the eye icon next to a column to show or hide it.
- Drag a column by its handle (⋮⋮) to reorder it.
- Click Save View to apply your changes. This view of the page is shown on future visits, even after logging out.