This section answers quick, standalone questions that come up across integrations: what Incode supports, what a code or status means, and how a session or session type behaves. It's built for both developers and business users, and it's meant to be searched rather than read start to finish. For deeper implementation detail, see the Helpful Links below.
Coverage and Compatibility
These pages help you confirm whether Incode supports a country, ID type, language, or system before you build against it:
- Incode Coverage Hub: A starting point for geographic coverage, linking out to the specific reference pages below.
- Supported Languages: The languages available across Incode's SDKs and dashboard experiences.
- System of Records Verification: Government and third-party systems of record available for identity verification, by country.
- Supported IDs: ID document types Incode can process, by country.
Errors and Troubleshooting
Use this group when something failed and you need to know what a code or message means.
- API Error Codes: Consolidated list of API error codes and their meanings.
- SDK Error Handling: Common SDK-level errors and how to handle them in your integration.
Sessions, Limits, and Security
Use this group to understand session behavior, request limits, and authentication requirements.
- Incode Session Statuses: The full list of session statuses and what each one means.
- API Rate Limits: Request limits by endpoint and plan.
- OAuth2 Secured Sessions: How OAuth2 authentication applies to session security.
Webhooks
- Incode Webhooks: Catalog of webhook events for onboarding, session status changes, and authentication, with payload details for each.
eKYC Reference
- eKYC Reference: Reason codes and explanations specific to eKYC customers.
Helpful Links
The following pages and sections contain more specialized reference information:
- API Reference section, linked at the top of each page
- SDK Reference section, linked in the left navigation menu
- Incode Glossary