IT Service Management

IT Service Management (ITSM) integrations connect Incode to your ITSM platform, enabling support agents to trigger identity verification sessions directly within their existing ticketing and workflow tools. This eliminates the need for out-of-band verification steps. When an employee submits a high-risk IT request, the agent can initiate a verification session from within the ITSM platform and proceed only after the employee's identity is confirmed.

Available ITSM Integrations