API reference, Video conference

Get user's position in queue

GEThttps://demo-api.incodesmile.com/omni/queue/conference/index

Use this endpoint to check user's position in waiting queue. Once the index in the response is 0, users can connect to the conference call. Use endpoint Get position in queue. Once the index becomes 0, the customer can connect to the interview. Call Connect to fetch connection data.

Query parameters

queueNamestring

The name of the queue the user is entering in case a conference call will be used. If not set, the default queue will be used. Possible values: aristotle, buddha, confucius, diogenes. Same value for queueName needs to be used across all requests in one onboarding session.

Headers

api-versionstringrequiredDefaults to 1.0

Responses